The
company finally opened The products were manufactured by a Dallas company and
sold through a network of salespeople, who were called "beauty consultants"
and were required to purchase an initial "Beauty Showcase" kit. The
beauty consultants were trained in scheduling and conducting parties, or "skin
care classes," in private homes. Beauty
consultants purchased the company products at 50 percent below retail and resold
them. They also received commissions for sales of salespeople they recruited.
The company tried to differentiate
itself from companies that used illegal pyramiding. Unlike pyramid operations,
the company sold its products to all of its consultants for the same 50 percent
discount. It also took recruiter bonuses out of company earnings, not out of each
sales recruit's earnings. Contrarian
business strategy The company
also developed specific guidelines for its salespeople. Emphasis at home parties
was on teaching, rather than selling, and the number of guests was held to no
more than six. Delivery and payment on the spot were required, and beauty consultants
could not purchase from the company on credit. The company also limited its product
line so that salespeople would be knowledgeable about each product. Unlike
many companies, this company did not limit sales territories. Beauty consultants
could recruit other consultants from anywhere in the world. You
must be thinking the company must have gone under very unlike todays competitive
and cut throat world but
.. The
company initiated an incentive program that included the use of a pink Cadillac.
This famous prize was established in 1967 when a pink Cadillac was awarded to
the top sales director. The year after that, five Cadillacs were awarded and the
next year, ten. By 1970, the company
was awarding 20 Cadillacs. Later, rather than awarding them on a top-seller basis,
they were awarded to any sales director reaching a preset sales level. By 1993,
6,500 consultants were driving pink Cadillacs or other complimentary cars. Annual
conventions were held to recognize achievement, a practice that quickly became
an important public relations event. Among other programs, the conventions featured
workshops for husbands of company consultants on how to be supportive of their
wives' careers. In the first full year
of operation, sales totaled $198,514 and the company had 318 consultants. Soon,
more office space was needed and Mary Kay moved to a three-office headquarters
with a training room and warehouse space, for a total of 5,000 square feet. Within
two years, it had about 850 beauty consultants selling its beauty products. So
how would you have gone for expansion after initial success
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