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Session - Twenty One
	Body Language
	Verbal Communication
	Verbal Message
	The Science of Body Language
	What is body language
	Kinesics - Study of Body Language
	Cartoon's Body 1
	Rules to interpret body language
	How do you know what other person is feeling?
	Palm Gesture
	Palm Gestures
	Open Palm
	Hand and Arm Gestures
	Small Exercise
	Arms Crossed
	Eye Signals
	Head Tilt
	Body talk is much harder to control
	Cheek and Chin Gestures
	Hand to Face Gestures
	Cross Position
	Non - Verbal signals
	Get in Sync
	Body Language
	Summery-1
	Summery-2
	Summery-3
	Other key skills in communication is Listening
	"listen" model
	The Art of listening
	The Art of listening
	Performance

Session - 21st

Page No- 3

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