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After a long conversation with my friend I realized that we both had failed to communicate our ideas to each other. When I introspected about the course of conversation I realized that we both were eager to talk & we failed to listen. Each one of us wanted to convey our point, without trying to understand what the other wanted to say. Most of our conversations fail because we concentrate developing persuasive skills. Instead disciplined listening & probing, results in a productive conversation that renders solutions. What is your approach? Most of us concentrate on cultivating persuasive skills & the ability to present our ideas & views. This is an incorrect approach. In fact listening is the basis of decision making.

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